Client Terms of Business
This document (“Terms of Business”) sets out the terms and conditions governing the provision of digital marketing services by Roderick Pugh Marketing (referred to as “RPM” or “we”) to its clients (referred to as “Client” or “you”). By engaging RPM’s services, you agree to be bound by these Terms of Business.
1. Scope of Services
RPM offers a comprehensive range of digital marketing services to businesses and charities based in the United Kingdom. Our services include, but are not limited to, online advertising, lead generation, website design, and development.
2. Service Description
2.1 RPM will provide the agreed-upon digital marketing services to the best of its abilities and in accordance with industry standards.
2.2 Any specific deliverables, milestones, or deadlines will be outlined in a separate agreement or proposal between RPM and the Client.
3. Client Obligations
3.1 The Client shall provide all necessary materials, information, and access required for RPM to perform the agreed-upon services effectively and in a timely manner.
3.2 The Client is responsible for ensuring the accuracy and legality of any materials provided to RPM, including but not limited to text, images, and other content.
4. Fees and Payment Terms
4.1 RPM’s fees for the provision of services shall be communicated to the Client separately, either through a fixed-price quote or an agreed hourly rate.
4.2 For projects where a fixed-price quote is issued in advance, payment terms are as follows:
- 50% of the total fee is due upfront upon acceptance of the quote.
- The remaining 50% of the total fee is due within 30 days from the project commencement date.
4.3 For all other services, invoices will be issued on a regular basis as agreed between RPM and the Client, with payment due within 7 days from the date of issue.
4.4 Late payment may incur additional charges and may result in the suspension or termination of services until payment is received.
5. Intellectual Property
5.1 RPM retains ownership of all intellectual property rights associated with the services provided, including but not limited to creative designs, website code, and marketing materials, unless explicitly transferred in writing.
5.2 Where RPM develops new intellectual property specifically for the Client, RPM may grant the Client a non-exclusive license to use such intellectual property solely for the purpose agreed upon.
6.1 Both RPM and the Client agree to treat all confidential information disclosed during the course of the engagement as strictly confidential.
6.2 Confidential information shall not be disclosed to any third party without the prior written consent of the disclosing party, except as required by law.
7.1 Either party may terminate the engagement by providing written notice to the other party.
7.2 In the event of termination, the Client shall be liable to pay for all services provided up to the termination date.
7.3 RPM reserves the right to terminate the engagement immediately if the Client breaches these Terms of Business or engages in any unlawful or unethical practices.
8. Liability and Indemnity
8.1 RPM’s liability for any direct or indirect damages or losses arising from the provision of services is limited to the total fees paid by the Client for those specific services.
8.2 The Client agrees to indemnify and hold RPM harmless from any claims, damages, or liabilities arising out of the Client’s use of the services or the breach of these Terms of Business.
9. Dispute Resolution
9.1 Any disputes arising out of or in connection with these Terms of Business shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.